New Employee Orientation (NEO)

Welcome to Michigan Medicine!

We are pleased you are joining the Michigan Medicine team and hope your professional life will be enriched by working with us.

Please note: In light of the recent COVID-19 pandemic, Michigan Medicine’s top priority is the safety and well-being of our faculty, staff and patients. As such, we are taking appropriate measures to ensure we are following all safety guidelines, which may include modifications to our normal New Employee Orientation process. The following are resources to introduce you to Michigan Medicine and provide the necessary information that will help guide you through your first few weeks on the job.

Please download the New Employee Orientation (NEO) manual, and watch the videos below of the presentations that are traditionally provided at NEO. You can follow along in the manual.

You will also receive several emails from with instructions on how to complete the mandatory education modules each new employee is required to complete. Please do these on your first day of work.

We appreciate your patience as we work through these unprecedented times while keeping to move operations forward.


Prior To Your First Day

Complete an I-9 form

All I-9 forms must be completed in person by visiting the Shared Services Center, 1000 Victor Way, Ann Arbor, MI 48108.

Schedule an appointment to complete the Form I-9 Employment Eligibility Verification.  The federal government requires completion of this form for all new employees. To ensure recommended guidance for social distancing, I-9s are completed by appointment only (walk-ins will not be accepted).  Use the link below to schedule your I-9 appointment. There are three sessions available every 15 minutes, so if a time window is not appearing it is due to the fact that all three slots are currently filled: You may be asked to wait in your car until your scheduled appointment time.

All appointments will take place at the University of Michigan Shared Services Center:

University of Michigan Shared Services Center

1000 Victors Way

Ann Arbor, MI  48108

To prepare for your appointment, minimize common touch points and shorten the length of the appointment we encourage you to:

If you are in need of assistance, contact the Shared Services Center at 734-615-2000 Option 1 then press Option 5.

Occupational Health Services will send further communication with instructions for completing your new employee health assessment.  For more information on Occupational Health Service, visit or call OHS at 734-764-8021.

Complete the online employment process to set up your U-M and Michigan Medicine accounts. You will receive the following email subject lines up to seven days before your start date:

Action Needed: Set up your U-M and Michigan Medicine accounts

- Contains instructions for setting up critical accounts and passwords.

 Action Needed: Verify Information for U-M Employment

  - Contains instructions for validating information the payroll department needs to process your first pay period.

 You are required to complete these steps before your start date. If you do not receive these emails within seven days of your start date, contact your hiring manager.


What to Expect on Your First Day

You will report directly to your worksite on day one. If you are reporting to the MAIN MEDICAL CAMPUS, on your first day please use the Cardiovascular Center (CVC) entrance (UHS on below map) to enter the medical campus and meet with your department’s representative.

If you are reporting to any other area besides the Main Medical Campus, some buildings are currently on restricted access. On your first day, please coordinate with your department to facilitate access into your work spaces.

Obtain your M-Card ID. If you have an M-Card ID, it is important that you bring it, however you will need to get a new badge on your first day. At this time, all M-Card IDs must be obtained from the Med Inn ID Office at the Main Medical Campus.

Important note: Bring a copy of your license, certification and/or degree, if applicable, to add credentials to your identification badge.

Attire: Please work with your hiring manager to discuss the department attire guidelines.


New Employee Orientation Material

Watch the following videos and review the material provided. Please download the NEO Manual as much of the information will be included in the manual for you to follow along with.

Code of Conduct and Compliance Program Booklet


Michigan Medicine Welcome

Michigan Medicine Mission, Vision, and Values

21 Things to Consider

Payroll and Compensation


Download the slides from this Benefits presentation.

More Benefits Information



Questions About Your Benefits?

After completing the self-guided benefits presentation, if you have questions, the Benefits Administration Office has virtual office hours, especially for our newly-hired members of the Michigan community. 

  • Wednesdays, 1:00pm -2:00pm.
  • Fridays, 8:30 am - 10:00 am
  • Fridays, 1:00 pm - 2:00 pm

To schedule a virtual appointment, please email the Benefits Office at


During this time, parking permits are not being sold and employees are able to park in lots and structures on North, Central and Athletic campuses without permits. However, enforcement still applies to the Medical Campus, including the P1 through P5 structures at Michigan Medicine and the Kellogg/Wall Street lots and structure.

There are several parking options within a short walk to the hospital – including Catherine, Ann, Palmer, and Glen parking structures. There are also surface lots with University bus shuttles including NC51 (Glazier Way) and NC78 (Fuller Road).  For more information and maps, please visit

**Please note that this is ONLY during the current COVID-19 situation. When enforcement is put back into place, you will need to either purchase a parking permit or utilize alternative parking options available. Keep updated on changing parking conditions by reading the Michigan Medicine Headlines parking updates and visiting the Logistics, Tranpsortation & Parking COVID-19 webpage at

Caring for Patients and Visitors Who Are Transgender or Gender Non-conforming


Learn more with this flyer

Health Information Technology Services (HITS)



Ethics, Integrity and Compliance

Additional Resources

We encourage you to review these web pages for more information about programs and resources available at Michigan Medicine:

Uniquely Michigan:

UM Health & Well-Being Services:

Maps & Directions:


Contact Us

If you have additional questions related to New Employee Orientation, please contact us at 734-647-5538

Thank you for choosing Michigan Medicine for your employment.  We look forward to working with you!